FAQs


What type of product will I receive?

Each piece of jewelry is made by hand and one of a kind. This means that the product you receive may look slightly different from the picture that is posted on our website. For us, that's what makes each piece special and unique. We thank you for supporting our small business!

Are Polymer Clay earrings heavy?

Not at all. Our earrings are very lightweight, we've created them so that you can wear them all day and barely notice they are there. 

How do I care for my earrings?

We recommend handling your Claé with extra care. All of our pieces are made to be sturdy but Polymer Clay is a delicate material and can break under too much force. Here are our care tips:

1. Do not pull aggressively on the earring backings when removing them in order avoid the metal posts from detaching. 

2. Store your earrings in a cool, dry place, ideally separate from any other metal jewelry. We recommend keeping them in the black drawstring bag they came in.

3. Be sure to keep your earrings out of direct sunlight when you're not wearing them. Polymer Clay will become very soft when warm and likely break if it becomes too hot.

How do I clean my earrings?

If you find that your earrings become dirty, gently rub the surface with a cotton swab dipped in acetone.

Avoid spraying your earrings with hairspray, perfume, or any other aerosol products. Doing so will result in tarnished metal findings.

Shipping?

Shipping costs are added on at checkout. 

We do not ship products on weekends, so keep that in mind when placing an order. You will receive an email notification when your earrings have shipped.

Payment?

We accept payment methods through Paypal and Stripe - both are available at checkout.